the lean experts the Idea Smith

How skilled is your workforce?

Need to track and review your employee skill levels?

Do you know how much your team might really be capable of?

Need to check how your training programs fared?

Would you like to cut your recruitment budget?

Do you know how much of your profits is being spent on new recruits and could be entirely avoided?


Every year companies spend huge amounts of money recruiting new and better professionals while our experience and that of Lean experts from the past has proven that investing into developing the best professionals from within the organisation yields better results.

The most successful organisations are known to give highest value to their team members. The human resource is what moves all other resources to make processes functional. The better skilled the people of an organisation are, the better is the efficiency & performance.

Like Alex Warren, Former Senior VP of Toyota has to say “We simply place the highest value on our team members and do the best we can to listen to them and incorporate their ideas.“  As facts stand Toyota’s  employees are among the most valued across the globe, not that they are any easy to acquire having strong relationships with the company values. The policy of mutual growth and development of employees is a key to the growth of Toyota and is also one of the key principles of the Lean Philosophy. Hence, from a company perspective it is important to embed continuous improvement, enhancement and development of skills into the core culture.

An effective Internal Development Program needs to be put in place, comprising of regular training, learning, skill acquisition, practice and enhancement. What would make this program actually effective is actually putting the learning to practice and building up measurability. While it makes the internal development program more meaningful, measurement metrics creates a win win situation for both the employer & employees, present them with a clear picture of the results.

The five top benefits of skills matrix are:

  • Customers experience is greatly enhanced by the increased levels of competency of staff, their ability to resolve queries in a timely manner and having a smooth transaction with each client, every time.
  • Enables proficient future planning against projected availability of staff
  • A rolled-up view of skills and skills gaps across an organization can enable the top management to see areas of skill strength and weakness
  • Increased capacity – by addressing skills shortages and increasing employee competencies
  • Employees develop a feeling of belonging as the company invests into their role and development


The steps for running a successful Skill Assessment are:

  1. Positioning & Communication

Communicating the objective, need & benefits of skills assessment and development programme

  1. Coaching & Mentoring

Continuous improvement of people through a internal employee training & guiding programme

  1. Online Assessment & Measurability

Practicing of acquired knowledge and skills with defined measurability of effectiveness makes the process meaningful & result oriented

The skills matrix is most effective when used consistently (both in time and use) across an organisation. A skills matrix is a grid or table that clearly and visibly illustrates the skills and competence held by individuals within a team.  Its primary aim is to help in the understanding, develop, deployment and tracking of people and their skills. Well-implemented skills matrices identify the skills that job roles require, the skills of individual employees, and any gap between the two.

A Skill matrix is a mandate for success of an organisation as the benefits significantly out way the little investment of resources and time required. Contact us to find out more at

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